Courses & certificates — AIS™ Academy

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314 course outlines

How prerequisites work

Concept illustration: Your attention; Your agency; Your goals.

P55.1 / L0Course certificate

Attention, Agency & Your Own Goals

Thinking for an AI-shaped Future

Start here · Ages 16+

Concept illustration: Observe; Question; Frame the problem.

P55.2 / L0Course certificate

Better Questions, Clearer Problems

Thinking for an AI-shaped Future

Prerequisites apply

Concept illustration: AI claim; Source evidence; Uncertainty.

P55.3 / L0Course certificate

Evidence, Uncertainty & AI Claims

Thinking for an AI-shaped Future

Prerequisites apply

Concept illustration: People; Systems; Consequences.

P55.4 / L0Course certificate

Multidimensional Thinking

Thinking for an AI-shaped Future

Prerequisites apply

Concept illustration: Task; Wider system; What happens next.

P55.5 / L0Course certificate

Widening Your Thinking Orbits

Thinking for an AI-shaped Future

Prerequisites apply

Concept illustration: Unlocked potential; Useful opportunity; Small experiment.

P55.6 / L0Course certificate

Recognizing Unlocked Opportunities

Thinking for an AI-shaped Future

Prerequisites apply

Concept illustration: Your reasoning; Challenge AI; Revise.

P55.7 / L0Course certificate

Explain Your Thinking & Challenge AI

Thinking for an AI-shaped Future

Prerequisites apply

Concept illustration: Evidence; Affected people; Responsible decision.

P55.8 / L0Course certificate

Responsible Decisions Studio

Thinking for an AI-shaped Future

Prerequisites apply

Concept illustration: People; Responsibilities; Shared outcomes.

P0.1 / L0Course certificate

Understanding Business & Organizations

Academy Bridge

Prerequisites apply

Concept illustration: Communication; Formal records; Traceability.

P0.2 / L0Course certificate

Understanding Digital Systems, Data & Records

Academy Bridge

Prerequisites apply

Concept illustration: Context; Probability; Verification.

P1.1 / L1Course certificate

Artificial Intelligence Fundamentals for Business

AI & Business Reality

Prerequisites apply

Concept illustration: Claims; Evidence; Uncertainty.

P1.2 / L1Course certificate

AI Hype, Misinformation & Evidence

AI & Business Reality

Prerequisites apply

Concept illustration: Human work; Accountability; Reliable records.

P1.3 / L1Course certificate

Organizations as Systems of Humans, Work and Records

AI & Business Reality

Prerequisites apply

Concept illustration: Can we?; Should we?; Right fit.

P1.4 / L1Course certificate

Right-Fit Thinking: Can Does Not Mean Should

AI & Business Reality

Prerequisites apply

Concept illustration: Organization; Purpose; Governed intelligence.

P2.1 / L1Course certificate

Why AIS™ Exists, What It Is and What It Is Not

AIS Framework Foundations

Prerequisites apply

Concept illustration: AIS Core; Providers; Client organizations.

P2.2 / L1Course certificate

The AIS™ Ecosystem and Architecture

AIS Framework Foundations

Prerequisites apply

Concept illustration: Conversations; Backoffice; System of truth.

P2.3 / L1Course certificate

Backoffice and the System of Truth

AIS Framework Foundations

Prerequisites apply

Concept illustration: Audience; Identity; Four Gateways.

P2.4 / L1Course certificate

The Four AIS™ Gateways

AIS Framework Foundations

Prerequisites apply

Concept illustration: Digital role; Defined scope; Human escalation.

P2.5 / L1Course certificate

PTAs: The AIS™ Digital Workforce Layer

AIS Framework Foundations

Prerequisites apply

Concept illustration: Business Code; Company DNA; Expectations.

P2.6 / L1Course certificate

Business Code, Company DNA & Employer Expectations

AIS Framework Foundations

Prerequisites apply

Concept illustration: Value Domains; Value Streams; Outcomes.

P2.7 / L1Course certificate

Value Domains and Value Streams

AIS Framework Foundations

Prerequisites apply

Concept illustration: Many entrances; One role; Same authority.

P2.8 / L1Course certificate

Access, Sharing & Contextual Entrances

AIS Framework Foundations

Prerequisites apply

Concept illustration: Surface facts; Connected ideas; Working understanding.

P12.1 / L1Course certificate

From Surface Knowledge to Working Understanding

AI Hype, Risk & Media Literacy

Prerequisites apply

Concept illustration: Social feeds; Hype; Expectations.

P12.2 / L1Course certificate

Hype, Social Media & Misaligned Expectations

AI Hype, Risk & Media Literacy

Prerequisites apply

Concept illustration: Demonstration; Limits; Production evidence.

P12.3 / L1Course certificate

What a Demonstration Does—and Does Not—Prove

AI Hype, Risk & Media Literacy

Prerequisites apply

Concept illustration: Failure; Consequences; Responsibility.

P12.4 / L1Course certificate

Risk, Failure & Consequence

AI Hype, Risk & Media Literacy

Prerequisites apply

Concept illustration: AIS; PTAs; Correct the misconception.

P12.5 / L1Course certificate

Misunderstandings About AIS & PTAs

AI Hype, Risk & Media Literacy

Prerequisites apply

Concept illustration: Evidence; Uncertainty; A defensible position.

P12.6 / L1Course certificate

Communicating an Evidence-Based Position

AI Hype, Risk & Media Literacy

Prerequisites apply

Concept illustration: Pre-trained assistant; Digital role; Human purpose.

P14.1 / L1Course certificate

What a Pre-Trained Assistant Is

Understanding PTAs

Prerequisites apply

Concept illustration: PTAs; AIS structure; Governed connections.

P14.2 / L1Course certificate

PTAs Within the AIS Structure

Understanding PTAs

Prerequisites apply

P14.3 / L1Course certificate

Responsibility, Knowledge & Authority

Understanding PTAs

Prerequisites apply

Concept illustration: Hire a role; Set expectations; Define success.

P14.4 / L1Course certificate

Hiring a PTA & Setting Expectations

Understanding PTAs

Prerequisites apply

Concept illustration: Contextual entrances; Shared role; Stable authority.

P14.5 / L1Course certificate

One Role, Multiple Contextual Entrances

Understanding PTAs

Prerequisites apply

Concept illustration: Explain simply; Correct expectations; Shared understanding.

P14.6 / L1Course certificate

Explaining PTAs to Other People

Understanding PTAs

Prerequisites apply

Concept illustration: An idea; A visible structure; Shared meaning.

P18.1 / L2Course certificate

Make the Thought Visible

Clear Thinking, Writing & PTA Expectations

Prerequisites apply

Concept illustration: Intent; Reasons; A useful request.

P18.2 / L2Course certificate

Reason Before You Request

Clear Thinking, Writing & PTA Expectations

Prerequisites apply

Concept illustration: Plain language; Shared context; Understanding.

P18.3 / L2Course certificate

Write for Shared Understanding

Clear Thinking, Writing & PTA Expectations

Prerequisites apply

Concept illustration: Examples; Expected behavior; Boundaries.

P18.4 / L2Course certificate

Describe Behavior Through Examples

Clear Thinking, Writing & PTA Expectations

Prerequisites apply

Concept illustration: Employer expectations; Responsibility; Success criteria.

P18.5 / L2Course certificate

Create Employer Expectations for a PTA

Clear Thinking, Writing & PTA Expectations

Prerequisites apply

Concept illustration: Test the brief; Revise; Maintain.

P18.6 / L2Course certificate

Test, Revise & Maintain the Brief

Clear Thinking, Writing & PTA Expectations

Prerequisites apply

Concept illustration: Needs; Relationships; Desired outcomes.

P3.1 / L2Course certificate

Stakeholder Analysis & Human Context

Business & Organizational Intelligence

Prerequisites apply

Concept illustration: Ownership; Delegation; Decision rights.

P3.2 / L2Course certificate

Organizational Structure, Roles & Decision Rights

Business & Organizational Intelligence

Prerequisites apply

Concept illustration: Journeys; Handoffs; Value flows.

P3.3 / L2Course certificate

Processes, Journeys, Services & Value Flows

Business & Organizational Intelligence

Prerequisites apply

Concept illustration: Reference; Live state; Formal record.

P3.4 / L2Course certificate

Knowledge, Data, Records & Systems

Business & Organizational Intelligence

Prerequisites apply

Concept illustration: Trust; Inclusion; Adoption.

P3.5 / L2Course certificate

Human Factors, Trust & Organizational Change

Business & Organizational Intelligence

Prerequisites apply

Concept illustration: Risk; Privacy; Accountability.

P3.6 / L2Course certificate

Governance, Risk, Privacy & Accountability

Business & Organizational Intelligence

Prerequisites apply

Concept illustration: People affected; Responsibilities; Stakeholders.

P13.1 / L2Course certificate

Who Is a Stakeholder?

Stakeholder Analysis & Understanding

Prerequisites apply

Concept illustration: Listen; Observe; Ask.

P13.2 / L2Course certificate

Inquiry, Listening & Observation

Stakeholder Analysis & Understanding

Prerequisites apply

P13.3 / L2Course certificate

Needs, Motivations & Relationships

Stakeholder Analysis & Understanding

Prerequisites apply

P13.4 / L2Course certificate

Identity, Authority & Gateway Placement

Stakeholder Analysis & Understanding

Prerequisites apply

Concept illustration: Validate; Prioritize; Check assumptions.

P13.5 / L2Course certificate

Validation & Prioritization

Stakeholder Analysis & Understanding

Prerequisites apply

Concept illustration: Human evidence; Design inputs; Traceable decisions.

P13.6 / L2Course certificate

From Stakeholder Evidence to Design Inputs

Stakeholder Analysis & Understanding

Prerequisites apply

P15.1 / L2Course certificate

Attention, Mental Models & Cognitive Load

Human Psychology in AIS

Prerequisites apply

P15.2 / L2Course certificate

Trust, Confidence & Automation Bias

Human Psychology in AIS

Prerequisites apply

P15.3 / L2Course certificate

Emotion, Dignity & Human Presence

Human Psychology in AIS

Prerequisites apply

P15.4 / L2Course certificate

Motivation, Identity & Organizational Change

Human Psychology in AIS

Prerequisites apply

Concept illustration: Inclusion; Interaction; Psychological friction.

P15.5 / L2Course certificate

Inclusive Interaction & Psychological Friction

Human Psychology in AIS

Prerequisites apply

P15.6 / L2Course certificate

Observe, Evaluate & Improve

Human Psychology in AIS

Prerequisites apply

Concept illustration: One business moment; Real context; A clear need.

P16.1 / L3Course certificate

The Unit of Analysis: A Business Moment

The AIS Right-Fit Principle

Prerequisites apply

Concept illustration: Human; Simple tool; PTA or no change.

P16.2 / L3Course certificate

The Full Range of Interventions

The AIS Right-Fit Principle

Prerequisites apply

Concept illustration: Human factors; Operational factors; Fit.

P16.3 / L3Course certificate

Fit Across Human & Operational Factors

The AIS Right-Fit Principle

Prerequisites apply

P16.4 / L3Course certificate

Evidence, Alternatives & Decision Discipline

The AIS Right-Fit Principle

Prerequisites apply

Concept illustration: Boundaries; Small pilot; Reassessment.

P16.5 / L3Course certificate

Boundaries, Pilots & Reassessment

The AIS Right-Fit Principle

Prerequisites apply

Concept illustration: Right-Fit case; Judgment; Defend the recommendation.

P16.6 / L3Course certificate

Right-Fit Decision Studio

The AIS Right-Fit Principle

Prerequisites apply

Concept illustration: Business question; Inquiry; No assumed solution.

P4.1 / L3Course certificate

AIS™ Discovery Philosophy & Professional Discipline

AIS Discovery & Right-Fit

Prerequisites apply

Concept illustration: Interviews; Observation; Triangulation.

P4.2 / L3Course certificate

Organizational Inquiry & Discovery Methods

AIS Discovery & Right-Fit

Prerequisites apply

Concept illustration: Findings; Confidence; Missing evidence.

P4.3 / L3Course certificate

Discovery Evidence & Organizational Mapping

AIS Discovery & Right-Fit

Prerequisites apply

Concept illustration: Human value; Alternatives; Right fit.

P4.4 / L3Course certificate

AIS™ Right-Fit Analysis

AIS Discovery & Right-Fit

Prerequisites apply

Concept illustration: Human authority; Escalation; Readiness.

P4.5 / L3Course certificate

Human Authority, Escalation & Cultural Readiness

AIS Discovery & Right-Fit

Prerequisites apply

Concept illustration: Evidence; Recommendations; Professional defence.

P4.6 / L3Course certificate

Discovery Deliverables & Practitioner Defence

AIS Discovery & Right-Fit

Prerequisites apply

Concept illustration: Unknown identity; Entry; No assumed authority.

P19.1 / L2Course certificate

The Unknown-Identity Boundary

The Entry Gateway

Prerequisites apply

Concept illustration: Stakeholder needs; Entry responsibility; Primary PTA.

P19.2 / L2Course certificate

Stakeholder Responsibility & Primary PTA

The Entry Gateway

Prerequisites apply

Concept illustration: Intake; Qualification; Expectations.

P19.3 / L2Course certificate

Intake, Qualification & Expectation Setting

The Entry Gateway

Prerequisites apply

P19.4 / L2Course certificate

Routing, Verification & Escalation

The Entry Gateway

Prerequisites apply

Concept illustration: Entry scenario; Boundaries; Case defence.

P19.5 / L2Course certificate

Entry Gateway Case Studio

The Entry Gateway

Prerequisites apply

Concept illustration: Verified identity; Relationship; Service boundary.

P20.1 / L2Course certificate

The Verified Relationship Boundary

The Relationship Gateway

Prerequisites apply

Concept illustration: Stakeholder service; Verified relationship; Primary PTA.

P20.2 / L2Course certificate

Stakeholder Service & Primary PTA

The Relationship Gateway

Prerequisites apply

Concept illustration: Verified records; Service; Isolation.

P20.3 / L2Course certificate

Record-Based Service & Isolation

The Relationship Gateway

Prerequisites apply

Concept illustration: Exceptions; Accountable human; Resolution.

P20.4 / L2Course certificate

Exceptions & Human Resolution

The Relationship Gateway

Prerequisites apply

Concept illustration: Relationship case; Service boundaries; Evidence.

P20.5 / L2Course certificate

Relationship Gateway Case Studio

The Relationship Gateway

Prerequisites apply

Concept illustration: Execution role; Operations; Defined boundary.

P21.1 / L2Course certificate

Execution Roles & Boundary Placement

The Operations Gateway

Prerequisites apply

Concept illustration: Operational work; Responsibility; Primary PTA.

P21.2 / L2Course certificate

Primary PTA & Operational Responsibilities

The Operations Gateway

Prerequisites apply

Concept illustration: Procedure; Work state; Record consequence.

P21.3 / L2Course certificate

Work, Procedures & Record Consequences

The Operations Gateway

Prerequisites apply

Concept illustration: Exceptions; Approval; Escalation.

P21.4 / L2Course certificate

Exceptions, Approvals & Escalation

The Operations Gateway

Prerequisites apply

Concept illustration: Operations case; Accountable work; Defence.

P21.5 / L2Course certificate

Operations Gateway Case Studio

The Operations Gateway

Prerequisites apply

Concept illustration: Unique role; Decision rights; Human authority.

P22.1 / L2–L3Course certificate

Role Uniqueness & Decision Authority

The Leadership Gateway

Prerequisites apply

Concept illustration: Team assistant; Leadership; Backoffice.

P22.2 / L2–L3Course certificate

The Team Assistant & Backoffice

The Leadership Gateway

Prerequisites apply

Concept illustration: Specialist expertise; Leadership support; Responsibility.

P22.3 / L2–L3Course certificate

Specialist Leadership Support

The Leadership Gateway

Prerequisites apply

P22.4 / L2–L3Course certificate

Decision Readiness, Approvals & Oversight

The Leadership Gateway

Prerequisites apply

Concept illustration: Leadership case; Accountable decisions; Evidence.

P22.5 / L2–L3Course certificate

Leadership Gateway Case Studio

The Leadership Gateway

Prerequisites apply

Concept illustration: Relationships; Identity transitions; Boundaries.

P5.1 / L3Course certificate

Advanced Stakeholder-to-Gateway Architecture

AIS Organizational Design

Prerequisites apply

Concept illustration: Responsibility; Permissions; Exclusions.

P5.2 / L3Course certificate

PTA Responsibility & Role Design

AIS Organizational Design

Prerequisites apply

Concept illustration: Record ownership; Read and write; Authority.

P5.3 / L3Course certificate

Records, Permissions, Authority & System Boundaries

AIS Organizational Design

Prerequisites apply

Concept illustration: Accountable handoffs; State changes; Consequences.

P5.4 / L3Course certificate

Value Stream & Organizational Flow Design

AIS Organizational Design

Prerequisites apply

Concept illustration: Business moment; Access context; Governed entrance.

P5.5 / L3Course certificate

Contextual Access Architecture

AIS Organizational Design

Prerequisites apply

P23.1 / L2–L3Course certificate

Demand, Stakeholders & Sourcing Decisions

Acquisition & Sourcing

Prerequisites apply

P23.2 / L2–L3Course certificate

Procurement, Recruitment & Stock Intake

Acquisition & Sourcing

Prerequisites apply

P23.3 / L2–L3Course certificate

Commitments, Records & Authority

Acquisition & Sourcing

Prerequisites apply

Concept illustration: Human judgment; Exceptions; Right fit.

P23.4 / L2–L3Course certificate

Right-Fit, Human Judgment & Exceptions

Acquisition & Sourcing

Prerequisites apply

Concept illustration: Sourcing case; Evidence; Domain studio.

P23.5 / L2–L3Course certificate

Domain Case Studio

Acquisition & Sourcing

Prerequisites apply

P24.1 / L2–L3Course certificate

Demand, Commitments & Planning Context

Planning & Scheduling

Prerequisites apply

Concept illustration: Sales demand; Targets; Resources.

P24.2 / L2–L3Course certificate

Sales Planning

Planning & Scheduling

Prerequisites apply

Concept illustration: Production capacity; Dependencies; Schedule.

P24.3 / L2–L3Course certificate

Production Planning

Planning & Scheduling

Prerequisites apply

P24.4 / L2–L3Course certificate

Replanning, Authority & Right-Fit

Planning & Scheduling

Prerequisites apply

Concept illustration: Planning case; Trade-offs; Domain studio.

P24.5 / L2–L3Course certificate

Domain Case Studio

Planning & Scheduling

Prerequisites apply

Concept illustration: Execution context; Real work; Outcomes.

P25.1 / L2–L3Course certificate

Execution Context & Outcomes

Production & Execution

Prerequisites apply

Concept illustration: Manufacturing; Services; On-site work.

P25.2 / L2–L3Course certificate

Manufacturing, Service & On-Site Streams

Production & Execution

Prerequisites apply

P25.3 / L2–L3Course certificate

Work States, Handoffs & Completion Records

Production & Execution

Prerequisites apply

P25.4 / L2–L3Course certificate

Exceptions, Human Work & Right-Fit

Production & Execution

Prerequisites apply

Concept illustration: Execution case; Responsibilities; Domain studio.

P25.5 / L2–L3Course certificate

Domain Case Studio

Production & Execution

Prerequisites apply

P26.1 / L2–L3Course certificate

Requirements, Standards & Accountability

Quality & Compliance

Prerequisites apply

Concept illustration: Quality management; Evidence; Improvement.

P26.2 / L2–L3Course certificate

Quality Management & Improvement

Quality & Compliance

Prerequisites apply

Concept illustration: Inspect; Validate; Accept.

P26.3 / L2–L3Course certificate

Inspection, Validation & Acceptance

Quality & Compliance

Prerequisites apply

Concept illustration: Contract review; Specialist judgment; Boundaries.

P26.4 / L2–L3Course certificate

Contract Review & Specialist Boundaries

Quality & Compliance

Prerequisites apply

Concept illustration: Quality case; Acceptance criteria; Domain studio.

P26.5 / L2–L3Course certificate

Domain Case Studio

Quality & Compliance

Prerequisites apply

Concept illustration: Promises; Fulfilment; Stakeholders.

P27.1 / L2–L3Course certificate

Promises, Fulfilment & Stakeholder Context

Delivery & Customer Interface

Prerequisites apply

Concept illustration: Logistics; Fulfilment; Sales execution.

P27.2 / L2–L3Course certificate

Logistics, Fulfillment & Sales Execution

Delivery & Customer Interface

Prerequisites apply

Concept illustration: Customer support; Case ownership; Resolution.

P27.3 / L2–L3Course certificate

Customer Support & Resolution

Delivery & Customer Interface

Prerequisites apply

P27.4 / L2–L3Course certificate

Feedback, Experience & Right-Fit

Delivery & Customer Interface

Prerequisites apply

Concept illustration: Delivery case; Customer value; Domain studio.

P27.5 / L2–L3Course certificate

Domain Case Studio

Delivery & Customer Interface

Prerequisites apply

Concept illustration: Resources; Roles; Continuity.

P28.1 / L2–L3Course certificate

Resource Needs, Roles & Continuity

Internal Resources & Maintenance

Prerequisites apply

P28.2 / L2–L3Course certificate

Human Resources & Payroll

Internal Resources & Maintenance

Prerequisites apply

Concept illustration: Assets; Condition; Maintenance.

P28.3 / L2–L3Course certificate

Asset Management & Maintenance

Internal Resources & Maintenance

Prerequisites apply

P28.4 / L2–L3Course certificate

Sensitive Decisions, Exceptions & Right-Fit

Internal Resources & Maintenance

Prerequisites apply

Concept illustration: Resources case; Continuity; Domain studio.

P28.5 / L2–L3Course certificate

Domain Case Studio

Internal Resources & Maintenance

Prerequisites apply

Concept illustration: Organizational memory; Evidence; Financial reality.

P29.1 / L2–L3Course certificate

Organizational Memory & Financial Reality

Knowledge & Finance

Prerequisites apply

Concept illustration: Transactions; Reconciliation; Financial records.

P29.2 / L2–L3Course certificate

Accounting & Finance Flows

Knowledge & Finance

Prerequisites apply

Concept illustration: Knowledge; Provenance; Review.

P29.3 / L2–L3Course certificate

Knowledge Management & Provenance

Knowledge & Finance

Prerequisites apply

P29.4 / L2–L3Course certificate

Access, Interpretation & Right-Fit

Knowledge & Finance

Prerequisites apply

Concept illustration: Knowledge and finance; Evidence; Domain studio.

P29.5 / L2–L3Course certificate

Domain Case Studio

Knowledge & Finance

Prerequisites apply

Concept illustration: Sponsorship; Informed questions; Oversight.

P6.1 / L2–L3Course certificate

Executive AIS Literacy & Sponsorship

Client Leadership & Governance

Prerequisites apply

Concept illustration: Company identity; Operating context; Governance.

P6.2 / L2–L3Course certificate

Company DNA & Employer Expectations in Practice

Client Leadership & Governance

Prerequisites apply

Concept illustration: Participation; Role validation; Readiness.

P6.3 / L2–L3Course certificate

Role Validation, Participation & Organizational Readiness

Client Leadership & Governance

Prerequisites apply

Concept illustration: Pilot; Feedback; Structural review.

P6.4 / L2–L3Course certificate

Pilot Governance, Adoption & Structural Evolution

Client Leadership & Governance

Prerequisites apply

Concept illustration: Business moment; Touchpoint; Useful access.

P17.1 / L3Course certificate

From Business Moment to Touchpoint

Access Points & Touchpoint Journeys

Prerequisites apply

Concept illustration: Configuration; Entrance; Context.

P17.2 / L3Course certificate

Access Point Configuration

Access Points & Touchpoint Journeys

Prerequisites apply

Concept illustration: Starter; Initiator; Access context.

P17.3 / L3Course certificate

Starters, Initiators & Access Context

Access Points & Touchpoint Journeys

Prerequisites apply

Concept illustration: Identity transition; Context continuity; Journey.

P17.4 / L3Course certificate

Identity Transitions & Journey Continuity

Access Points & Touchpoint Journeys

Prerequisites apply

P17.5 / L3Course certificate

Access Groups & Lifecycle Governance

Access Points & Touchpoint Journeys

Prerequisites apply

Concept illustration: Journey cases; Boundary checks; Design studio.

P17.6 / L3Course certificate

Journey Testing & Design Studio

Access Points & Touchpoint Journeys

Prerequisites apply

Concept illustration: AIS governance; Provider delivery; Two wings.

P7.1 / L4Course certificate

The Two-Wing Implementation Model

AIS Implementation

Prerequisites apply

Concept illustration: Approved design; Complete request; AIS instance.

P7.2 / L4Course certificate

From Approved Design to AIS Instance & PTA Requests

AIS Implementation

Prerequisites apply

Concept illustration: Identity; Edge cases; Escalation.

P7.3 / L4Course certificate

Testing, Edge Cases & Pilot Validation

AIS Implementation

Prerequisites apply

Concept illustration: Test and pilot; Stabilize; Expand.

P7.4 / L4Course certificate

Phased Rollout, Adoption & Change Control

AIS Implementation

Prerequisites apply

Concept illustration: Supervised work; Unexpected cases; Defend decisions.

P7.5 / L4Course certificate

Implementation Practicum & Professional Defence

AIS Implementation

Prerequisites apply

Concept illustration: Experience; Existing knowledge; Discovery.

P31.1 / L3Course certificate

Discover What the Organization Knows

Organizational Knowledge Management & Organization

Prerequisites apply

Concept illustration: Structure; Findability; Useful knowledge.

P31.2 / L3Course certificate

Structure Knowledge for Use

Organizational Knowledge Management & Organization

Prerequisites apply

Concept illustration: Capture experience; Clarify; Verify meaning.

P31.3 / L3Course certificate

Capture Experience & Verify Meaning

Organizational Knowledge Management & Organization

Prerequisites apply

P31.4 / L3Course certificate

Write, Review & Approve

Organizational Knowledge Management & Organization

Prerequisites apply

P31.5 / L3Course certificate

Access, Versioning & Retirement

Organizational Knowledge Management & Organization

Prerequisites apply

Concept illustration: Knowledge case; Ownership; Governance studio.

P31.6 / L3Course certificate

Knowledge Governance Studio

Organizational Knowledge Management & Organization

Prerequisites apply

Concept illustration: Daily experience; Useful observations; Organizational learning.

P32.1 / L3Course certificate

Why Daily Experience Matters

Employee Daily Reports & Organizational Learning

Prerequisites apply

Concept illustration: Employee journey; Reporting; Support.

P32.2 / L3Course certificate

Designing the Employee Reporting Journey

Employee Daily Reports & Organizational Learning

Prerequisites apply

P32.3 / L3Course certificate

Operations PTA Capture & Clarification

Employee Daily Reports & Organizational Learning

Prerequisites apply

P32.4 / L3Course certificate

Signals, Patterns & Responsible Interpretation

Employee Daily Reports & Organizational Learning

Prerequisites apply

Concept illustration: Reports; Accountable action; Knowledge.

P32.5 / L3Course certificate

From Reports to Action and Knowledge

Employee Daily Reports & Organizational Learning

Prerequisites apply

P32.6 / L3Course certificate

Close the Loop

Employee Daily Reports & Organizational Learning

Prerequisites apply

Concept illustration: Procurement; Scope the inquiry; Define the evidence.

P33.1 / L3Course certificate

Scope the Procurement (Buying) Discovery

AIS Discovery: Procurement (Buying)

Prerequisites apply

Concept illustration: Procurement; Real responsibilities; Identity and authority.

P33.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Procurement (Buying)

Prerequisites apply

Concept illustration: Buying need; Supplier commitment; Approved order.

P33.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Procurement (Buying)

Prerequisites apply

Concept illustration: Procurement; Conflicting accounts; Find the missing evidence.

P33.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Procurement (Buying)

Prerequisites apply

Concept illustration: Procurement; Compare interventions; Defend the fit.

P33.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Procurement (Buying)

Prerequisites apply

Concept illustration: Procurement; Evidence and confidence; Accountable next step.

P33.6 / L3Course certificate

Procurement (Buying) Discovery Defence

AIS Discovery: Procurement (Buying)

Prerequisites apply

Concept illustration: Inventory; Scope the inquiry; Define the evidence.

P34.1 / L3Course certificate

Scope the Stock (Inventory) Discovery

AIS Discovery: Stock (Inventory)

Prerequisites apply

Concept illustration: Inventory; Real responsibilities; Identity and authority.

P34.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Stock (Inventory)

Prerequisites apply

Concept illustration: Stock need; Movement; Stock record.

P34.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Stock (Inventory)

Prerequisites apply

Concept illustration: Inventory; Conflicting accounts; Find the missing evidence.

P34.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Stock (Inventory)

Prerequisites apply

Concept illustration: Inventory; Compare interventions; Defend the fit.

P34.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Stock (Inventory)

Prerequisites apply

Concept illustration: Inventory; Evidence and confidence; Accountable next step.

P34.6 / L3Course certificate

Stock (Inventory) Discovery Defence

AIS Discovery: Stock (Inventory)

Prerequisites apply

Concept illustration: Recruitment; Scope the inquiry; Define the evidence.

P35.1 / L3Course certificate

Scope the Recruitment Discovery

AIS Discovery: Recruitment

Prerequisites apply

Concept illustration: Recruitment; Real responsibilities; Identity and authority.

P35.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Recruitment

Prerequisites apply

Concept illustration: Hiring need; Candidate review; Human decision.

P35.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Recruitment

Prerequisites apply

Concept illustration: Recruitment; Conflicting accounts; Find the missing evidence.

P35.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Recruitment

Prerequisites apply

Concept illustration: Recruitment; Compare interventions; Defend the fit.

P35.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Recruitment

Prerequisites apply

Concept illustration: Recruitment; Evidence and confidence; Accountable next step.

P35.6 / L3Course certificate

Recruitment Discovery Defence

AIS Discovery: Recruitment

Prerequisites apply

Concept illustration: Production planning; Scope the inquiry; Define the evidence.

P36.1 / L3Course certificate

Scope the Production Planning Discovery

AIS Discovery: Production Planning

Prerequisites apply

Concept illustration: Production planning; Real responsibilities; Identity and authority.

P36.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Production Planning

Prerequisites apply

Concept illustration: Demand; Capacity; Production schedule.

P36.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Production Planning

Prerequisites apply

Concept illustration: Production planning; Conflicting accounts; Find the missing evidence.

P36.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Production Planning

Prerequisites apply

Concept illustration: Production planning; Compare interventions; Defend the fit.

P36.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Production Planning

Prerequisites apply

Concept illustration: Production planning; Evidence and confidence; Accountable next step.

P36.6 / L3Course certificate

Production Planning Discovery Defence

AIS Discovery: Production Planning

Prerequisites apply

Concept illustration: Sales management; Scope the inquiry; Define the evidence.

P37.1 / L3Course certificate

Scope the Sales Management (Selling) Discovery

AIS Discovery: Sales Management (Selling)

Prerequisites apply

Concept illustration: Sales management; Real responsibilities; Identity and authority.

P37.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Sales Management (Selling)

Prerequisites apply

Concept illustration: Customer demand; Sales commitment; Confirmed sale.

P37.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Sales Management (Selling)

Prerequisites apply

Concept illustration: Sales management; Conflicting accounts; Find the missing evidence.

P37.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Sales Management (Selling)

Prerequisites apply

Concept illustration: Sales management; Compare interventions; Defend the fit.

P37.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Sales Management (Selling)

Prerequisites apply

Concept illustration: Sales management; Evidence and confidence; Accountable next step.

P37.6 / L3Course certificate

Sales Management (Selling) Discovery Defence

AIS Discovery: Sales Management (Selling)

Prerequisites apply

Concept illustration: On-site projects; Scope the inquiry; Define the evidence.

P38.1 / L3Course certificate

Scope the On-Site Projects Discovery

AIS Discovery: On-Site Projects

Prerequisites apply

Concept illustration: On-site projects; Real responsibilities; Identity and authority.

P38.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: On-Site Projects

Prerequisites apply

Concept illustration: Site requirement; Field work; Handover.

P38.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: On-Site Projects

Prerequisites apply

Concept illustration: On-site projects; Conflicting accounts; Find the missing evidence.

P38.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: On-Site Projects

Prerequisites apply

Concept illustration: On-site projects; Compare interventions; Defend the fit.

P38.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: On-Site Projects

Prerequisites apply

Concept illustration: On-site projects; Evidence and confidence; Accountable next step.

P38.6 / L3Course certificate

On-Site Projects Discovery Defence

AIS Discovery: On-Site Projects

Prerequisites apply

Concept illustration: Service projects; Scope the inquiry; Define the evidence.

P39.1 / L3Course certificate

Scope the Service Projects Discovery

AIS Discovery: Service Projects

Prerequisites apply

Concept illustration: Service projects; Real responsibilities; Identity and authority.

P39.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Service Projects

Prerequisites apply

Concept illustration: Service request; Project delivery; Client outcome.

P39.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Service Projects

Prerequisites apply

Concept illustration: Service projects; Conflicting accounts; Find the missing evidence.

P39.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Service Projects

Prerequisites apply

Concept illustration: Service projects; Compare interventions; Defend the fit.

P39.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Service Projects

Prerequisites apply

Concept illustration: Service projects; Evidence and confidence; Accountable next step.

P39.6 / L3Course certificate

Service Projects Discovery Defence

AIS Discovery: Service Projects

Prerequisites apply

Concept illustration: Manufacturing; Scope the inquiry; Define the evidence.

P40.1 / L3Course certificate

Scope the Manufacturing Discovery

AIS Discovery: Manufacturing

Prerequisites apply

Concept illustration: Manufacturing; Real responsibilities; Identity and authority.

P40.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Manufacturing

Prerequisites apply

Concept illustration: Production order; Transformation; Finished output.

P40.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Manufacturing

Prerequisites apply

Concept illustration: Manufacturing; Conflicting accounts; Find the missing evidence.

P40.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Manufacturing

Prerequisites apply

Concept illustration: Manufacturing; Compare interventions; Defend the fit.

P40.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Manufacturing

Prerequisites apply

Concept illustration: Manufacturing; Evidence and confidence; Accountable next step.

P40.6 / L3Course certificate

Manufacturing Discovery Defence

AIS Discovery: Manufacturing

Prerequisites apply

Concept illustration: Quality; Scope the inquiry; Define the evidence.

P41.1 / L3Course certificate

Scope the Quality Discovery

AIS Discovery: Quality

Prerequisites apply

Concept illustration: Quality; Real responsibilities; Identity and authority.

P41.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Quality

Prerequisites apply

Concept illustration: Quality signal; Improvement; Verified change.

P41.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Quality

Prerequisites apply

Concept illustration: Quality; Conflicting accounts; Find the missing evidence.

P41.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Quality

Prerequisites apply

Concept illustration: Quality; Compare interventions; Defend the fit.

P41.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Quality

Prerequisites apply

Concept illustration: Quality; Evidence and confidence; Accountable next step.

P41.6 / L3Course certificate

Quality Discovery Defence

AIS Discovery: Quality

Prerequisites apply

Concept illustration: Inspection; Scope the inquiry; Define the evidence.

P42.1 / L3Course certificate

Scope the Inspection Discovery

AIS Discovery: Inspection

Prerequisites apply

Concept illustration: Inspection; Real responsibilities; Identity and authority.

P42.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Inspection

Prerequisites apply

Concept illustration: Test criteria; Measurement; Acceptance.

P42.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Inspection

Prerequisites apply

Concept illustration: Inspection; Conflicting accounts; Find the missing evidence.

P42.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Inspection

Prerequisites apply

Concept illustration: Inspection; Compare interventions; Defend the fit.

P42.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Inspection

Prerequisites apply

Concept illustration: Inspection; Evidence and confidence; Accountable next step.

P42.6 / L3Course certificate

Inspection Discovery Defence

AIS Discovery: Inspection

Prerequisites apply

Concept illustration: Legal review; Scope the inquiry; Define the evidence.

P43.1 / L3Course certificate

Scope the Legal Discovery

AIS Discovery: Legal

Prerequisites apply

Concept illustration: Legal review; Real responsibilities; Identity and authority.

P43.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Legal

Prerequisites apply

Concept illustration: Review request; Specialist judgment; Accountable approval.

P43.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Legal

Prerequisites apply

Concept illustration: Legal review; Conflicting accounts; Find the missing evidence.

P43.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Legal

Prerequisites apply

Concept illustration: Legal review; Compare interventions; Defend the fit.

P43.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Legal

Prerequisites apply

Concept illustration: Legal review; Evidence and confidence; Accountable next step.

P43.6 / L3Course certificate

Legal Discovery Defence

AIS Discovery: Legal

Prerequisites apply

Concept illustration: Sales pipeline; Scope the inquiry; Define the evidence.

P44.1 / L3Course certificate

Scope the CRM (Sales Pipeline) Discovery

AIS Discovery: CRM (Sales Pipeline)

Prerequisites apply

Concept illustration: Sales pipeline; Real responsibilities; Identity and authority.

P44.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: CRM (Sales Pipeline)

Prerequisites apply

Concept illustration: New lead; Qualification; Opportunity outcome.

P44.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: CRM (Sales Pipeline)

Prerequisites apply

Concept illustration: Sales pipeline; Conflicting accounts; Find the missing evidence.

P44.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: CRM (Sales Pipeline)

Prerequisites apply

Concept illustration: Sales pipeline; Compare interventions; Defend the fit.

P44.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: CRM (Sales Pipeline)

Prerequisites apply

Concept illustration: Sales pipeline; Evidence and confidence; Accountable next step.

P44.6 / L3Course certificate

CRM (Sales Pipeline) Discovery Defence

AIS Discovery: CRM (Sales Pipeline)

Prerequisites apply

Concept illustration: Point of sale; Scope the inquiry; Define the evidence.

P45.1 / L3Course certificate

Scope the Point of Sale (POS) Discovery

AIS Discovery: Point of Sale (POS)

Prerequisites apply

Concept illustration: Point of sale; Real responsibilities; Identity and authority.

P45.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Point of Sale (POS)

Prerequisites apply

Concept illustration: Item selection; Payment; Posted sale.

P45.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Point of Sale (POS)

Prerequisites apply

Concept illustration: Point of sale; Conflicting accounts; Find the missing evidence.

P45.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Point of Sale (POS)

Prerequisites apply

Concept illustration: Point of sale; Compare interventions; Defend the fit.

P45.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Point of Sale (POS)

Prerequisites apply

Concept illustration: Point of sale; Evidence and confidence; Accountable next step.

P45.6 / L3Course certificate

Point of Sale (POS) Discovery Defence

AIS Discovery: Point of Sale (POS)

Prerequisites apply

Concept illustration: Logistics; Scope the inquiry; Define the evidence.

P46.1 / L3Course certificate

Scope the Logistics Discovery

AIS Discovery: Logistics

Prerequisites apply

Concept illustration: Logistics; Real responsibilities; Identity and authority.

P46.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Logistics

Prerequisites apply

Concept illustration: Dispatch; Transport; Delivery confirmation.

P46.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Logistics

Prerequisites apply

Concept illustration: Logistics; Conflicting accounts; Find the missing evidence.

P46.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Logistics

Prerequisites apply

Concept illustration: Logistics; Compare interventions; Defend the fit.

P46.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Logistics

Prerequisites apply

Concept illustration: Logistics; Evidence and confidence; Accountable next step.

P46.6 / L3Course certificate

Logistics Discovery Defence

AIS Discovery: Logistics

Prerequisites apply

Concept illustration: Support; Scope the inquiry; Define the evidence.

P47.1 / L3Course certificate

Scope the Support Discovery

AIS Discovery: Support

Prerequisites apply

Concept illustration: Support; Real responsibilities; Identity and authority.

P47.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Support

Prerequisites apply

Concept illustration: Request; Case ownership; Resolution.

P47.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Support

Prerequisites apply

Concept illustration: Support; Conflicting accounts; Find the missing evidence.

P47.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Support

Prerequisites apply

Concept illustration: Support; Compare interventions; Defend the fit.

P47.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Support

Prerequisites apply

Concept illustration: Support; Evidence and confidence; Accountable next step.

P47.6 / L3Course certificate

Support Discovery Defence

AIS Discovery: Support

Prerequisites apply

Concept illustration: Customer feedback; Scope the inquiry; Define the evidence.

P48.1 / L3Course certificate

Scope the Customer Feedback Discovery

AIS Discovery: Customer Feedback

Prerequisites apply

Concept illustration: Customer feedback; Real responsibilities; Identity and authority.

P48.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Customer Feedback

Prerequisites apply

Concept illustration: Feedback signal; Investigation; Accountable follow-up.

P48.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Customer Feedback

Prerequisites apply

Concept illustration: Customer feedback; Conflicting accounts; Find the missing evidence.

P48.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Customer Feedback

Prerequisites apply

Concept illustration: Customer feedback; Compare interventions; Defend the fit.

P48.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Customer Feedback

Prerequisites apply

Concept illustration: Customer feedback; Evidence and confidence; Accountable next step.

P48.6 / L3Course certificate

Customer Feedback Discovery Defence

AIS Discovery: Customer Feedback

Prerequisites apply

Concept illustration: Asset management; Scope the inquiry; Define the evidence.

P49.1 / L3Course certificate

Scope the Assets Discovery

AIS Discovery: Assets

Prerequisites apply

Concept illustration: Asset management; Real responsibilities; Identity and authority.

P49.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Assets

Prerequisites apply

Concept illustration: Asset need; Custody; Lifecycle record.

P49.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Assets

Prerequisites apply

Concept illustration: Asset management; Conflicting accounts; Find the missing evidence.

P49.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Assets

Prerequisites apply

Concept illustration: Asset management; Compare interventions; Defend the fit.

P49.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Assets

Prerequisites apply

Concept illustration: Asset management; Evidence and confidence; Accountable next step.

P49.6 / L3Course certificate

Assets Discovery Defence

AIS Discovery: Assets

Prerequisites apply

Concept illustration: Maintenance; Scope the inquiry; Define the evidence.

P50.1 / L3Course certificate

Scope the Maintenance Discovery

AIS Discovery: Maintenance

Prerequisites apply

Concept illustration: Maintenance; Real responsibilities; Identity and authority.

P50.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Maintenance

Prerequisites apply

Concept illustration: Reported fault; Repair; Verified completion.

P50.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Maintenance

Prerequisites apply

Concept illustration: Maintenance; Conflicting accounts; Find the missing evidence.

P50.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Maintenance

Prerequisites apply

Concept illustration: Maintenance; Compare interventions; Defend the fit.

P50.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Maintenance

Prerequisites apply

Concept illustration: Maintenance; Evidence and confidence; Accountable next step.

P50.6 / L3Course certificate

Maintenance Discovery Defence

AIS Discovery: Maintenance

Prerequisites apply

Concept illustration: Human resources; Scope the inquiry; Define the evidence.

P51.1 / L3Course certificate

Scope the Human Resources Discovery

AIS Discovery: Human Resources

Prerequisites apply

Concept illustration: Human resources; Real responsibilities; Identity and authority.

P51.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Human Resources

Prerequisites apply

Concept illustration: Employee request; Lifecycle action; Employee record.

P51.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Human Resources

Prerequisites apply

Concept illustration: Human resources; Conflicting accounts; Find the missing evidence.

P51.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Human Resources

Prerequisites apply

Concept illustration: Human resources; Compare interventions; Defend the fit.

P51.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Human Resources

Prerequisites apply

Concept illustration: Human resources; Evidence and confidence; Accountable next step.

P51.6 / L3Course certificate

Human Resources Discovery Defence

AIS Discovery: Human Resources

Prerequisites apply

Concept illustration: Payroll; Scope the inquiry; Define the evidence.

P52.1 / L3Course certificate

Scope the Payroll Discovery

AIS Discovery: Payroll

Prerequisites apply

Concept illustration: Payroll; Real responsibilities; Identity and authority.

P52.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Payroll

Prerequisites apply

Concept illustration: Approved inputs; Calculation; Controlled payslip.

P52.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Payroll

Prerequisites apply

Concept illustration: Payroll; Conflicting accounts; Find the missing evidence.

P52.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Payroll

Prerequisites apply

Concept illustration: Payroll; Compare interventions; Defend the fit.

P52.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Payroll

Prerequisites apply

Concept illustration: Payroll; Evidence and confidence; Accountable next step.

P52.6 / L3Course certificate

Payroll Discovery Defence

AIS Discovery: Payroll

Prerequisites apply

Concept illustration: Knowledge base; Scope the inquiry; Define the evidence.

P53.1 / L3Course certificate

Scope the Knowledge Base Discovery

AIS Discovery: Knowledge Base

Prerequisites apply

Concept illustration: Knowledge base; Real responsibilities; Identity and authority.

P53.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Knowledge Base

Prerequisites apply

Concept illustration: New knowledge; Review and approval; Current article.

P53.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Knowledge Base

Prerequisites apply

Concept illustration: Knowledge base; Conflicting accounts; Find the missing evidence.

P53.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Knowledge Base

Prerequisites apply

Concept illustration: Knowledge base; Compare interventions; Defend the fit.

P53.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Knowledge Base

Prerequisites apply

Concept illustration: Knowledge base; Evidence and confidence; Accountable next step.

P53.6 / L3Course certificate

Knowledge Base Discovery Defence

AIS Discovery: Knowledge Base

Prerequisites apply

Concept illustration: Accounting; Scope the inquiry; Define the evidence.

P54.1 / L3Course certificate

Scope the Accounting Discovery

AIS Discovery: Accounting

Prerequisites apply

Concept illustration: Accounting; Real responsibilities; Identity and authority.

P54.2 / L3Course certificate

Understand Stakeholders & Gateway Participation

AIS Discovery: Accounting

Prerequisites apply

Concept illustration: Transaction; Reconciliation; Financial statement.

P54.3 / L3Course certificate

Trace Work, Decisions & Records

AIS Discovery: Accounting

Prerequisites apply

Concept illustration: Accounting; Conflicting accounts; Find the missing evidence.

P54.4 / L3Course certificate

Investigate Friction & Conflicting Evidence

AIS Discovery: Accounting

Prerequisites apply

Concept illustration: Accounting; Compare interventions; Defend the fit.

P54.5 / L3Course certificate

Evaluate Right-Fit Interventions

AIS Discovery: Accounting

Prerequisites apply

Concept illustration: Accounting; Evidence and confidence; Accountable next step.

P54.6 / L3Course certificate

Accounting Discovery Defence

AIS Discovery: Accounting

Prerequisites apply

Concept illustration: Client-side engineer; Delegated scope; Role boundaries.

P30.1 / L4Course certificate

The AIS Engineer Role & Its Boundaries

AIS Engineer Certification

Prerequisites apply

Concept illustration: Client environment; Order; Approved structure.

P30.2 / L4Course certificate

Organizing the Client AIS Environment

AIS Engineer Certification

Prerequisites apply

Concept illustration: Knowledge upkeep; Employer context; Review.

P30.3 / L4Course certificate

Knowledge & Employer Context Maintenance

AIS Engineer Certification

Prerequisites apply

P30.4 / L4Course certificate

Operational Signals & Record Quality

AIS Engineer Certification

Prerequisites apply

Concept illustration: Access review; Change control; Coordination.

P30.5 / L4Course certificate

Access Reviews, Change Control & Coordination

AIS Engineer Certification

Prerequisites apply

Concept illustration: Client case; Supervised maintenance; Practicum.

P30.6 / L4Course certificate

Client Maintenance Practicum

AIS Engineer Certification

Prerequisites apply

Concept illustration: Sector participants; Business models; Value and risk.

P8.1 / L5Coming soon

[Industry] Structure & Business Models

AIS Industry Learning & Course Certificates

Prerequisites apply

Concept illustration: Sector relationships; Identity; Gateway boundaries.

P8.2 / L5Coming soon

[Industry] Stakeholders & Gateway Patterns

AIS Industry Learning & Course Certificates

Prerequisites apply

Concept illustration: Industry work; Record states; Critical handoffs.

P8.3 / L5Coming soon

[Industry] Value Streams, Records & Systems

AIS Industry Learning & Course Certificates

Prerequisites apply

Concept illustration: Human value; Sector context; Interventions.

P8.4 / L5Coming soon

[Industry] Right-Fit, Human Value & Risk

AIS Industry Learning & Course Certificates

Prerequisites apply

Concept illustration: Organization case; Recommendations; Governance.

P8.5 / L5Coming soon

[Industry] Capstone Studio

AIS Industry Learning & Course Certificates

Prerequisites apply

Concept illustration: ERP and CRM; Legacy systems; Integration boundaries.

P9.1 / L5Course certificate

AIS™ Systems & Integration Boundaries

Advanced Implementation Specializations

Prerequisites apply

Concept illustration: Identity states; Data exposure; Audit trail.

P9.2 / L5Course certificate

Identity, Permissions, Data Flow & Auditability

Advanced Implementation Specializations

Prerequisites apply

Concept illustration: Architecture; Test evidence; Remediation.

P9.3 / L5Course certificate

AIS™ Quality Assurance & Architecture Review

Advanced Implementation Specializations

Prerequisites apply

Concept illustration: Representation; Authorization; Ownership boundaries.

P10.1 / L6Course certificate

AIS Provider Authorization, Identity & Representation

Authorized Provider College

Prerequisites apply

Concept illustration: Discovery; Delivery; Structural integrity.

P10.2 / L6Course certificate

The AIS™ Provider Operating System

Authorized Provider College

Prerequisites apply

Concept illustration: Client instances; Lifecycle; Request routing.

P10.3 / L6Course certificate

Provider Portal & Multi-Client Governance

Authorized Provider College

Prerequisites apply

Concept illustration: Delivery quality; Professional review; Governance.

P10.4 / L6Course certificate

Advanced Provider Delivery & Quality Governance

Authorized Provider College

Prerequisites apply

Concept illustration: Professional evidence; Field practice; Authorization.

P10.5 / L6Course certificate

AIS™ Provider Delivery Lead Board

Authorized Provider College

Prerequisites apply

P11.1 / TrainerCourse certificate

How People Learn & Think

AIS Academy Trainer Preparation

Prerequisites apply

Concept illustration: Age 16 and above; Different experiences; Inclusive teaching.

P11.2 / TrainerCourse certificate

Inclusive Teaching from Age 16

AIS Academy Trainer Preparation

Prerequisites apply

Concept illustration: AIS curriculum; Faithful teaching; Clear boundaries.

P11.3 / TrainerCourse certificate

Teaching the AIS Curriculum Faithfully

AIS Academy Trainer Preparation

Prerequisites apply

Concept illustration: Facilitation; Good questions; Constructive feedback.

P11.4 / TrainerCourse certificate

Facilitation, Questions & Constructive Feedback

AIS Academy Trainer Preparation

Prerequisites apply

Concept illustration: Learning evidence; Feedback; Exam readiness.

P11.5 / TrainerCourse certificate

Learning Evidence & Exam Readiness

AIS Academy Trainer Preparation

Prerequisites apply

Concept illustration: Observed lesson; Teaching portfolio; Trainer certification.

P11.6 / TrainerCourse certificate

Observed Teaching & Trainer Certification

AIS Academy Trainer Preparation

Prerequisites apply

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Grow one course at a time.