AIS™ FrameworkACADEMY
COMING SOON · INDUSTRY CERTIFICATION

Hospitality

Guest journeys, service continuity, human presence, property knowledge and operational handoffs.

Coming soon

Build the foundation first.

Guest journeys, service continuity, human presence, property knowledge and operational handoffs.

Industry programme applications will open after release. Before applying, learners must earn the required course certificates from core Discovery and the relevant Value Stream Discovery programmes below, including their prerequisite courses.

P4AIS Discovery & Right-Fit P39AIS Discovery: Service Projects P47AIS Discovery: Support P48AIS Discovery: Customer Feedback P50AIS Discovery: Maintenance

From preparation to industry course certificates

  1. Pass the required courses in the shared, domain and stream Discovery programmes.
  2. Have an Authorized Academy Partner verify the AIS exam results.
  3. Apply after the industry programme is released and study with a capable partner.
  4. Pass each required industry course assessment run by AIS Academy.
  5. Receive a certificate for each passed course, issued by the authorized partner following Matican Group confirmation. Programmes do not receive separate certificates.

The detailed industry course and exam specifications will be published before applications open. A referral request does not reserve a place or bypass prerequisite verification.

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