Thinking for an AI-shaped Future
Build the attention, curiosity and judgment to use AI in service of your goals. Begin from the basics, at a pace that gives understanding room to grow.
56 programmes
Each programme builds on required passes. See how progression works.
Build the attention, curiosity and judgment to use AI in service of your goals. Begin from the basics, at a pace that gives understanding room to grow.
An accessible introduction to how businesses, digital systems and records work.
Understand what AI can do, question what it promises, and recognize where it belongs.
Move beyond surface knowledge, viral claims and misplaced expectations to make informed judgments about AI.
Build a connected understanding of the AIS ecosystem, Gateways, PTAs and governed work.
Understand Pre-Trained Assistants: what they are, how they work as governed organizational roles and what hiring one means.
Turn what is in your mind into clear needs, useful instructions and testable expectations for a hired PTA.
See the people, decisions, information and value flows beneath the organization chart.
Understand who is involved, what matters to them and how relationships, identity and authority shape every interaction.
Understand attention, trust, emotion and behavior so AIS interactions fit the people who experience them.
Decide what should happen at each business moment—and defend why it fits better than the realistic alternatives.
Design responsible first contact for unknown or unverified people before relationships, promises or work are established.
Provide accurate, record-based service to known external stakeholders while protecting isolation, permissions and accountable resolution.
Reveal organizational reality and make evidence-based recommendations—even when the answer is no AI.
Support repeatable frontline work through clear responsibilities, reliable handoffs and accurate operational records.
Support evidence-based leadership, coordination and approvals while preserving human authority and operational boundaries.
Understand and govern the acquisition of materials, services and people, from demand to accountable intake.
Turn demand into time-bound plans that respect resources, capacity, commitments and changing operational reality.
Connect manufacturing, service delivery and on-site work to reliable execution, accountable handoffs and evidence of completion.
Connect standards, inspections and corrective action to accountable quality and compliance processes.
Connect fulfilment, sales execution, customer support and feedback into a coherent, record-based customer experience.
Understand the people, assets and maintenance processes that keep an organization able to operate.
Connect organizational knowledge and financial activity to reliable records, qualified judgment and accountable decisions.
Sponsor the right initiatives, validate your organization’s reality and govern its evolution.
Configure meaningful entrances and connected touchpoint journeys while preserving PTA identity, permissions and responsibility.
Translate Discovery into clear roles, responsible boundaries and connected organizational value.
Capture, structure, validate and maintain organizational knowledge so people and PTAs can rely on clear, current sources.
Investigate the Procurement (Buying) Value Stream from an authorized purchase request to an issued purchase order or confirmed supplier contract, then defend a Right-Fit recommendation.
Investigate the Stock (Inventory) Value Stream from goods receipt or authorized stock entry to verified inventory available for use, then defend a Right-Fit recommendation.
Investigate the Recruitment Value Stream from an authorized job requisition to an approved hiring outcome and employee handoff, then defend a Right-Fit recommendation.
Investigate the Production Planning Value Stream from validated demand to an approved production or service schedule, then defend a Right-Fit recommendation.
Investigate the Sales Management (Selling) Value Stream from a price-list change or quotation request to an approved quotation or confirmed sales order, then defend a Right-Fit recommendation.
Investigate the On-Site Projects Value Stream from an approved project plan to documented site work completion and acceptance, then defend a Right-Fit recommendation.
Investigate the Service Projects Value Stream from an approved service scope to verified service completion, then defend a Right-Fit recommendation.
Investigate the Manufacturing Value Stream from an approved work order to recorded output meeting the work requirements, then defend a Right-Fit recommendation.
Investigate the Quality Value Stream from an approved quality standard or control framework to quality assurance or compliance evidence, then defend a Right-Fit recommendation.
Investigate the Inspection Value Stream from an inspection request or lot arrival to an inspection result and authorized disposition, then defend a Right-Fit recommendation.
Investigate the Legal Value Stream from an authorized review request to a recorded legal review and accountable decision, then defend a Right-Fit recommendation.
Investigate the CRM (Sales Pipeline) Value Stream from a new lead record to a converted opportunity or a recorded lost lead, then defend a Right-Fit recommendation.
Investigate the Point of Sale (POS) Value Stream from a purchase at the point of sale to a recorded invoice, payment and inventory consequence, then defend a Right-Fit recommendation.
Investigate the Logistics Value Stream from an authorized dispatch requirement to delivery confirmation and reconciled fulfilment records, then defend a Right-Fit recommendation.
Investigate the Support Value Stream from a support request to a resolved or accountably escalated support case, then defend a Right-Fit recommendation.
Investigate the Customer Feedback Value Stream from a customer observation or feedback signal to a reviewed insight and accountable follow-up, then defend a Right-Fit recommendation.
Investigate the Assets Value Stream from an approved asset need or asset record change to an accurate asset lifecycle record, then defend a Right-Fit recommendation.
Investigate the Maintenance Value Stream from a planned service or reported fault to verified maintenance completion and updated asset history, then defend a Right-Fit recommendation.
Investigate the Human Resources Value Stream from an employee record or authorized HR request to an updated employee record and resolved lifecycle action, then defend a Right-Fit recommendation.
Investigate the Payroll Value Stream from approved payroll inputs to issued payslips and controlled payroll records, then defend a Right-Fit recommendation.
Investigate the Knowledge Base Value Stream from a new or changed process, policy or solution to a reviewed, approved and current knowledge article, then defend a Right-Fit recommendation.
Investigate the Accounting Value Stream from a financial transaction record to reconciled financial records and statements, then defend a Right-Fit recommendation.
Use employee daily reports to surface experience, weak signals and practical knowledge from the deepest layers of the business.
Turn approved designs into controlled pilots, validated records and responsible phased rollout.
Become a certified professional a client can hire to organize, maintain and support its use of the AIS Framework within approved responsibilities.
Learn to teach the AIS curriculum clearly, inclusively and responsibly. Complete additional teacher-training courses delivered online by Matican Group in a worldwide quarterly cohort.
Coming soon: industry-specific courses with individual certificates, after the required Academy and Value Stream Discovery course passes.
Develop advanced judgment in system boundaries, identity, permissions and architecture assurance.
Build an independent Provider practice through business understanding, trusted client relationships, responsible communication and delivery governance.
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